1) Delivery – we accept orders for delivery in the UK, Continental Europe, USA & Canada and most other countries worldwide.
Many of our products are handmade, approximate delivery times are included with the product information, please contact us using our Enquiry Form for more specific information.
Delivery Times and Prices:
UK Delivery via Royal Mail 1st Class : £2.80
Postage to European destinations is £4.80 and can take up to 5 days for delivery
2) Prices – The price quoted exclude VAT and any other tax or duty payable.
3) Payments – Payment in full must be made prior to dispatch of any order. We accept payment by credit card (we currently accept VISA, ACCESS/ MASTERCARD, and SWITCH and debit cards), Bank Transfer or Cheque.
4) Legal Liability – Crochet Addicted liability to you whether for breach of: contract, negligence, misrepresentation or otherwise shall in no circumstance exceed the price charged to you for the defective, damaged or undelivered goods which give rise to such liability. Crochet Addicted shall have on liability for any indirect or consequential losses or expenses suffered by you, however caused.
5) Crocet Addicted address is ??
6) Returns – we are committed to complete customer satisfaction. In order to return an item please use the steps below:
a) If for any reason you are not completely satisfied with any of the products purchased, products from our website can be exchanged or refunded provided they have not been worn and are returned in original condition.
b) The postage will not be refunded & you are responsible for any returns postage costs
d) Return Address ??
e) We suggest that you use special delivery to return your item(s) as we cannot be held responsible for returned items that do not reach us
7) This agreement shall be governed by English law.